Grace Clinic, located in Lubbock, Texas, is an innovative health care facility dedicated to clinical excellence, delivering an enjoyable patient experience and providing best value. They emphasize the importance of the patient/doctor partnership in achieving their patient’s health care goals, the positive effects of preventive medicine and the need for convenience, in a “comfortable setting”.
Moyers Group’s challenge was to design and install a sound masking system that would insure patient privacy as set out in the federal HIPAA law, with total redundancy, without intruding into the esthetics of the clinics “comfortable setting” design.
Moyers Group along with Randorff & Associates first designed and installed a proof of concept system into a conventionally built mock-up examination room built by Scott Labs also of Lubbock. Adjoining our test room, Scott Labs built a waiting room and a second examination room costing much more than the conventionally built room using thick walls and expensive weather striping. All rooms were finished out complete with paint, flooring, ceiling tile, furniture and even pictures on the walls. After we completed the installation and tuning of our sound masking design, Scott Labs brought in several Doctors to do a blind test of the two spaces to determine which room they preferred. Many test were conducted to see what room did the best job of masking voice transmission and noise from inside and outside of the room. After testing, the Doctors all picked the room with the sound masking saving the clinic thousands of dollars.
We installed the system in the atrium area, all waiting rooms, examination rooms, out patient surgery, hallways, pharmacy and check-in counters. The system consist of 400 Atlas M1000 sound masking speakers, 15 Rane RPM 2 possessors, 15 Crown CTS 600 amplifiers and 33,000 feet of wire. The system is designed in a two channel grid configuration using different amplifiers and processors on each channel of the grid allowing total redundancy. If one half of the system goes down the loss is only 3dbspl of volume which is hardly audible.
